Care Instructions
See discription
Shipping & Returns
Shipping
We ship orders from the Netherlands. At this moment, we usually process and dispatch orders within 3 to 4 business days.
We currently ship physical products within the Netherlands and Belgium. Free shipping applies to orders from €75 within the Netherlands and Belgium. We look forward to expanding physical shipping to more countries soon.
Digital products are available worldwide.
Would you like to return something? You can return your order within 14 days of receiving it.
Order tracking
As soon as your order has been shipped, you will receive a shipping confirmation with track & trace information.
Please note that it may sometimes take a little while before the tracking becomes active.
Get in touch
Would you like to return something or do you have a question about your order? Visit our Shipping & Returns page for all information about delivery times, return conditions, and shipping options.
Can’t find what you’re looking for? Feel free to contact us via our contact form.
Sourcing & Materials
Carefully selected ingredients
We choose ingredients and components with care, always looking for products that feel natural, thoughtful and fitting within the calm world of Loesieloe.
Simple and considered
Our tea and drink products are selected with attention to quality, atmosphere and everyday enjoyment, with a preference for ingredients that feel pure and gentle.
Made for slow moments
Each product is chosen to support small rituals of rest, warmth and presence, whether enjoyed alone or shared with someone else.